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Explaining DocuCare to your Patients
Explaining DocuCare to your Patients

Some common questions and guidance for handling patient inquiries about our technology.

Joseph Tutera avatar
Written by Joseph Tutera
Updated over a week ago

Explainer Example:

  • "I’m using a new tool that helps me take notes during our appointment. It allows me to focus more on our conversation and ensures that I can complete your chart faster. Is that okay with you?"

  • "This tool assists me in capturing details from our discussion more accurately so that I can spend more time addressing your concerns."

  • "I have a tool that helps with the documentation process, making sure that all the important details are captured without taking time away from our visit."

Common Questions From Patients:

Am I required to give my consent? What happens if I say no?

Your consent is entirely voluntary, and you can withdraw it at any time. This service allows me to focus more on you during our visits rather than on taking notes, but if you choose not to consent, it will not negatively affect your care.

Are the audio recordings saved?

Audio recordings are temporarily stored securely until the notes are finalized and quality checks are completed. After that, the recordings are automatically deleted.

Is my information safe?

Yes, your information is protected by HIPAA and secured with encryption technology to ensure confidentiality.

Where is my data stored?

DocuCare securely stores all data on secure servers located within the United States.

Can I see the transcription and summary generated by DocuCare?

Absolutely, you can request to see the transcription and summary generated by DocuCare from our visit. I can share it with you just like I share your notes.

Who has access to my DocuCare data?

Your protected health information is only used for treatment, payment, and healthcare operations as permitted by HIPAA, unless you request that I share it with someone else, such as a family member.

How accurate is this technology?

DocuCare uses advanced AI to generate highly accurate transcriptions and note summaries. However, I still review everything to ensure it is complete and correct.

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